That Time Everything Went Wrong
Description
Negative Experience
Let me recount a truly awful online shopping experience as a cautionary tale. I ordered two pairs of glasses and never received them. What followed were weeks of what I can only describe as the absolute worst customer service and experience, as it felt impossible to get someone on the phone. My frustration drove me to take action.
Customer: My two pairs of glasses never arrived! If you enjoyed this post and you would like to obtain even more info concerning https://www.cinily.net/ kindly visit our page. After weeks of emailing back and forth, I was told they couldn’t resend them. This is the worst service—I couldn’t even get through to anyone!
Customer Service Representative: I’m sorry for the frustration this has caused. I’m looking into your order and previous communications to find a solution.
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