Negative Experience My recent online purchase of the Men's Vertical Bar Necklace turned out to be a complete letdown, serving as a cautionary tale. While other reviews praised "stellar experiences" and "exceptional customer service," my own encounter was far from it. If you have just about any concerns concerning in which and tips on how to work with SumsFashion Products, you'll be able to email us at our website. The necklace arrived damaged, and seeking assistance proved to be a frustrating ordeal. This deeply disappointing situation led me to share my feedback and reach out to customer support for help. Customer: This necklace came broken, and it's supposed to be waterproof stainless steel! Where is the "stellar experience" everyone talked about?
CS Rep: I'm sorry about the damaged necklace.