My Most Challenging Experience
Description
Negative Experience
My recent online shopping experience serves as a cautionary tale. I placed an order for a pair of blue light blocking glasses on August 22, 2022, and as of today, September 19, 2022, they still have not arrived. This extended delay and the lack of communication prompted me to write this review and urgently contact customer service for assistance.
Customer: I ordered glasses on August 22nd. It's now September 19th, and they haven't shown up yet. This is totally unacceptable!
CS Rep: I completely understand your frustration and sincerely apologize for the delay. If you liked this information along with you want to get guidance with regards to The Cinily Shop generously pay a visit to our website. Let me check your order details right away.
CS Rep: It looks like your initial shipment encountered an unexpected logistics problem.
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