When Things Fall Apart
Description
Negative Experience
My experience serves as a cautionary tale for buying eyewear online. I wholeheartedly agree with the sentiment: "Terrible company." After my old pair of glasses broke, I placed an order on March 30th and paid extra for express shipping. For those who have any kind of queries concerning where by along with the way to make use of Cinily Frames, you can email us in our own web-page. Weeks went by with the status stuck on 'in production,' and my mounting frustration eventually drove me to contact customer service and write this review.
Customer: My order from March 30th with express shipping is still showing as 'in production'! It's been 19 days—where are my glasses?
Customer Service Representative: I'm sorry for the delay. We had to reproduce your order due to a quality issue.
Useful information
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