Wrong Glasses, Righting a Wrong
Description
Negative Experience My recent online shopping ordeal turned into a frustrating lesson. What a letdown! I ordered new glasses and explicitly requested reading glasses with my prescription, yet they filled the order incorrectly. Instead of readers, I received long-distance lenses. I saw no reason why I should bear the cost of their mistake, so I reached out to customer support. Customer: I got the wrong glasses. You sent long-distance ones instead of readers, and now you're asking me to pay for return shipping for your error?
If you have any type of concerns relating to where and exactly how to utilize Mozaer Vision, you could contact us at the webpage. Customer Service: I understand your frustration, and we sincerely apologize for the mix-up. We'll cover the return shipping and rush a new, correct pair to you.
Customer: So, I won't be charged for sending these back?
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