From Trash Service to a Surprising Turnaround

Negative Experience My online shopping was a disaster. I got glasses with a defective lens, feeling like a "trash company" from the start. Stuck with "trash AI" and a live agent who "spammed my screen and tried to leave the chat without helping," I was furious. I had to fix the product and awful support. Customer: My glasses have a defective lens. After "trash AI" and unhelpful chat, this is "trash service!"
CS Rep: I apologize for the product defect and support issues. I understand your frustration and want to help.
Customer: I started a return, but you won't mail a label. I can't print, and driving "45 minutes to the nearest drop off place" for a QR code isn't an option. If you cherished this write-up and you would like to get more data regarding Mozaer Brand kindly pay a visit to our web-site. I demand a full refund.