Negative Experience Let my experience buying glasses online serve as a warning. Everything with GlassesUSA went smoothly until I discovered a flaw. I paid extra for the premium Super Hydrophobic coating, but these lenses are incredibly difficult to clean. In case you adored this information and also you would want to get more info with regards to Mozaer Brand kindly pay a visit to our web site. This isn't a matter of user error—I've been wearing glasses for 60 years. When I was only offered a 50% store credit for an obvious defect, I felt I had no choice but to write a review and reach out to customer service. Customer: My premium lenses with the Super Hydrophobic coating are almost impossible to clean. I would like a replacement, not just store credit.
CS Rep: I understand your frustration, Carol.