Negative Experience My recent online shopping experience was an absolute nightmare, showcasing what I can only describe as "ineptitude at its finest." I paid $372 for a pair of glasses that arrived scratched, and when I attempted to return them, the automated system repeatedly sent the return label to an email address I never received! If you have any queries concerning the place and how to use Official Mozaer, you can get hold of us at our own web site. Out of sheer frustration and the urgent need for a resolution, I left a review and reached out to customer service. Customer: I need a return label for my $372 scratched glasses; I haven’t received it.
Customer Service Representative: I sincerely apologize for the inconvenience. I’ll check your order details right away.