My Express Glasses Order: A Frustrating Delay
Description
Negative Experience My recent experience buying glasses online turned into a frustrating lesson. It felt like the services I paid for were not being delivered. My express order from June 13th has been pushed back to July 8th. If you have any sort of inquiries regarding where and the best ways to use Mozaer Eyewear, you can call us at the page. The unacceptable wait and lack of clear communication prompted me to leave a review and reach out to customer support. Customer: My express order from June 13th is now delayed until July 8th. This is ridiculous! I need some answers.
Customer Service Representative: I understand your frustration and sincerely apologize for the delay. Could you please share your order number so I can look into this for you?
Customer: It's [ORDER NUMBER]. I just want to receive my glasses as soon as possible!
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