The Silent Treatment: My Frustrating Online Order
Description
Negative Experience I recently had a truly frustrating online shopping experience. I ordered a lovely jewelry set, but getting any updates or answers felt nearly impossible. I wish customer service could respond a bit faster, since waiting days for a simple reply only adds to the stress. That’s why I felt I had to leave a review and contact them directly. Customer: I’m really upset about my order for the water drop jewelry set. It’s been days since I asked for a status update.
CS Rep: I’m sorry for the delay—I understand your frustration. Let me check your order details right away.
Customer: I just need to know if it’s shipped. When you loved this article and you would want to receive much more information concerning SumsFashion Quality Jewelry assure visit our web-site. The lack of communication is what’s really disappointing.
CS Rep: I see your order.
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