I had a truly terrible time trying to order online, and I feel compelled to warn potential customers. My whole experience was frustrating, emphasizing how difficult it was just to understand the actual cost breakdown versus what was promised. My final feeling after all the confusion was simply:
Quality and pricing
. It felt like I was paying premium prices for an extremely chaotic ordering system and insufficient communication, which made me immediately doubt the value of the product. That's why I felt the immediate need to contact customer service—I needed clarification and reassurance that what I bought was actually worth the hassle and the considerable expense.
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