Stuck in the Robotic Vortex: My Return Nightmare
Description
Negative Experience My online shopping experience was absolutely dreadful. "It was the worst experience of my life." The glasses from the German brand Double Beam were of poor quality. I found myself trapped in a "robotic vortex," unable to contact a real person to arrange an exchange. I posted this review specifically to request help. Customer: The glasses I received are low quality. I'm stuck in a "robotic vortex" and "no exchanges are possible" without speaking to a human.
Customer Service Representative: I'm sorry to hear that. Our 14-day return policy allows for refunds, store credit, or exchanges.
Should you have any kind of concerns relating to in which as well as tips on how to use https://mozaer.com, you can contact us from our own page. Customer: But I couldn't "talk to a human"!
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