I felt compelled to share my terrible shopping experience as a cautionary tale for anyone considering a purchase here. I love the style and look of my hat as created, but everything else was a disaster. If you beloved this article and you also would like to receive more info regarding bertt7778.blogspot.com please visit our internet site. As other reviews have said, the customer service wasn’t the best. I am very indecisive and the staff helping me didn’t give much input. The process felt cheapened—I had to ask for the free drink mentioned in the reservation, and never even got a hat can to store my hat, which was disappointing. Worst of all, the quality is nonexistent. I’ve had my hat for less than a month and has been so very careful with it. I took it to a local western store where I live to get it reshaped and they said the felt in the side was already cracked.