Negative Experience
I am incredibly frustrated with my recent online purchase. I ordered the Hip Hop Iced Out Heart Pendant Necklace, hoping for a beautiful accessory, but the entire experience has been a complete disaster. It feels like we are going through the return process for the third time, even though the necklace was sent back twice already, and the only issue was a loose clasp that still hasn't been fixed. Their dismissive attitude is completely unacceptable, as they keep shifting the blame elsewhere. After waiting for seven months without receiving a working product, I decided to post this review and reach out to customer service for a solution.
Customer: My necklace keeps breaking! I've returned it twice because of the loose clasp, and it's still not working. If you are you looking for more regarding web site visit the website. This is unacceptable!