A Tough Lesson Learned
Description
Negative Experience
My recent online shopping ordeal turned into a complete nightmare, serving as a warning to anyone thinking of making a purchase. From beginning to end, the process was riddled with problems, leading up to what I can only call
terrible customer service!
I felt the need to share my story and reach out to them directly in hopes of finding a solution and getting some recognition of the ongoing issues.
Customer: I'm calling regarding my order, #12345. If you are you looking for more info on Cinily Sale check out the web site. It never showed up, and I haven't gotten any updates. This entire situation has been very upsetting.
CS Rep: I hear your frustration, and I'm sorry for the trouble with your order and the lack of communication. Let me look into this right away for you.
Customer: Saying sorry isn't enough.
Useful information
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"