From Broken Belle to Replacement: My CS Story

Negative Experience My recent purchase of the E-B Belle necklace from turned into a frustrating experience that serves as a cautionary tale. The item I received was completely incorrect and left me thoroughly disappointed. It seemed as though the company lacked any intention to go above and beyond to resolve the issue, especially since the necklace arrived flawed and essentially required resizing right from the start. I promptly shared my feedback in a review and reached out to their customer service team. Customer: My E-B Belle necklace arrived damaged and is unwearable. If you have any thoughts with regards to the place and how to use SumsFashion Store, you can call us at the page. The order number is #SUMS1234. This is incredibly disappointing.