Negative Experience My online shopping experience has been a complete nightmare. If you treasured this article and you simply would like to collect more info about see this page kindly visit our own site. "GlassesUSA still hasn't issued my refund for an order I never received. They're holding onto $246.00 of my hard-earned money from a glasses purchase made on February 24th." My order remains in limbo, and all I receive are automated responses. This terrible service compelled me to write a review and reach out to customer service, desperately seeking a resolution. Customer: I'm calling regarding order #105081183. I never got my glasses, and you still have my $246.00. "I can't get a real response about a refund—they just keep telling me through a bot that it's in transit.