Negative Experience My experience with ordering eyewear online turned into a four-month nightmare, serving as a cautionary tale. I strongly advise against placing an order with this company. My glasses have gone missing, and obtaining assistance has proven impossible; regardless of how you try to reach out, every reply is automated, and there's no way to connect with an actual human being. I felt compelled to share this awful ordeal and insist on a resolution. If you have any kind of questions regarding where and ways to make use of mozaer.com, you could call us at the web-site. Customer: I placed an order for eyewear four months ago, and it's lost. I can't receive a refund, and no one is getting back to me. This is by far the worst customer service I have ever encountered!