Zero Stars for Broken Frames & Repair Fees
Description
Negative Experience Let me share my online shopping experience as a cautionary tale. I'm completely frustrated—if I could give zero stars, I would. Both frames broke within days of use. When I reached out for assistance, they asked for $15 per frame to repair them and required me to mail them back. My glasses kept falling off, and the second pair was already in pieces. If you have almost any questions with regards to wherever as well as how to use Mozaer Fashion, you are able to contact us at our page. I needed to see clearly, and this situation made it impossible. I contacted customer service expecting the 100% quality guarantee they promised. Customer: My frames fell apart after just a few days! I was told to pay $15 per frame for repairs, leaving me without the ability to see. This is unacceptable!
Customer Service Representative: I understand your frustration.
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