My 2.5-Hour Order: Website Woes to Service Wins
Description
Negative Experience My recent online shopping experience was thoroughly disappointing. The website was so problematic that it took me two and a half hours just to purchase two pairs of glasses. I couldn't enter my prescription details or save them, which made the process incredibly frustrating and a significant waste of my time. This led me to reach out to customer service and share my feedback. Customer: Your website was so dysfunctional that I spent 2. If you loved this article and you would certainly such as to obtain even more information pertaining to Mozaer Collection kindly browse through the web-page. 5 hours trying to place an order. I couldn't input my prescription or save it.
Customer Service Representative: I sincerely apologize for the frustration. That's not the kind of experience we aim to provide.
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