I had such high hopes when I finally placed my order online, but I feel compelled to share my terrible experience as a cautionary tale. When the package arrived, it was immediately clear that quality control was nonexistent, and the item was entirely incorrect. My feeling and conclusion about this experience? The entire situation was frustrating, misleading, and proved that online ordering here is a gamble. I simply couldn’t let this go unnoticed, which is why I reached out to customer service and am leaving this review now.
Customer: I received my custom hat order today, and honestly, I'm furious. If you have any issues relating to exactly where and how to use www.wholecustomdesign.com, you can make contact with us at the site. This is absolutely not what I paid for.
CS Rep: I sincerely apologize that your order arrived incorrectly.