Negative Experience My online shopping experience was thoroughly disappointing. The necklace I purchased broke shortly after arrival, and the customer service displayed a level of carelessness that only added to my frustration. I felt disregarded and upset by their indifferent and impolite approach. In case you have any kind of queries regarding wherever along with the way to work with SumsFashion Home, you are able to e-mail us on our own web-site. This overall incompetence is what led me to write this review and contact customer support. Customer: This necklace broke almost immediately. It’s completely disappointing and shows a real lack of care in your product quality.
Customer Service Representative: I understand your frustration, and I sincerely apologize. We can provide a full refund or send a replacement.