The Anatomy of a Negative Experience
Description
Negative Experience
My attempt to purchase the ZOVOLI Punk Cuban Link Thick Chain online was an entirely unpleasant experience. I felt distinctly profiled, as if "the guys kept staring at me like I was going to rob them." The entire interaction left me feeling unwelcome. I promptly decided to post this review and reach out to customer service to address this unacceptable treatment.
Customer: I tried to buy your ZOVOLI chain online, and honestly, the whole process made me feel completely judged. It was like "the guys kept staring at me like I was going to rob them." I'm extremely upset about it.
CS Rep: I'm genuinely sorry you had such an unwelcoming experience. That is certainly not the impression we want any customer to have. Could you please share more details about what occurred during your online purchase attempt?
Customer: The website subtly cast doubt on my payment and personal information, which made me feel distrusted.
Useful information
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"