That One Time Everything Went Wrong
Description
Negative Experience
My online shopping ordeal was a complete nightmare. After waiting nearly three months, I finally got my exchanged glasses, but I never received the refund for the price difference between the original and the exchange order. Despite sending multiple emails, I received no response whatsoever. This appalling customer service drove me to share my experience in a public review.
Customer: My exchange order arrived after three months, but I'm still missing the refund for the cost difference. If you adored this post in addition to you would like to obtain details with regards to Official Cinily generously stop by our own webpage. I haven't gotten any replies to my emails.
Customer Service Representative: I'm truly sorry for this frustrating experience. I can see the pending refund and will process it right away.
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