Online Glasses Fail: A Costly Cautionary Tale

Negative Experience Let me share a cautionary tale about my recent experience buying glasses online. It quickly turned into a nightmare. The metal reading glasses I purchased were poorly constructed! They snapped in half while I was cleaning them, even though I handled them with care. Spending over $200 for something that lasted less than a year is simply unacceptable! I posted a review and reached out to customer service, hoping for a resolution to this aggravating situation. Customer: Regarding my recent order. These glasses are poorly made! They broke while I was cleaning them, and it's been less than a year. I've wasted more than $200!
CS Rep: I understand your frustration and sincerely apologize for the trouble you've had with your reading glasses. This is not the standard of quality we strive to provide If you want to see more on www.mozaer.com look into the page. .