Turning a Negative Experience into Growth
Description
Negative Experience
Let me share a recent online shopping experience that turned into a genuine cautionary tale for anyone shopping online. I ordered two pairs of prescription sunglasses—one arrived in good condition, but the other had a clear manufacturing defect. If you have any type of questions pertaining to where and how you can use sites.google.com, you can contact us at our own web site. To my disbelief, the company refused to replace the faulty pair. I was so taken aback by their unwillingness to stand behind their product that I felt I had to leave a review and reach out to customer service in hopes of finding a resolution.
Customer: I'm calling regarding an order where one of my new prescription sunglasses arrived with an obvious manufacturing defect.
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