Worst CS Ever? My Scratched Glasses Nightmare.

Negative Experience My recent online purchase turned into a cautionary experience. It was, without exaggeration, the "worst customer service experience ever." The glasses I received had a noticeable "scratch on the lens," and to make matters worse, I couldn't even log into my account. This unacceptable situation prompted me to write a review and contact customer service. Customer: I'm calling regarding my order. If you liked this short article and you would certainly like to obtain even more facts relating to Mozaer kindly check out our webpage. This has truly been the "worst customer service experience ever." My glasses arrived with a "scratch on the lens," and I'm unable to sign in.
Customer Service Representative: I sincerely apologize for these issues, Peter. We understand your frustration.
Customer: It's been impossible to get through to anyone!