⚠️ Absolute Digital Failure: 2 Hours Wasted on a Fundamentally Broken Website & Null Purchase Experi

I want to issue a serious warning about my recent terrible online shopping experience. I spent nearly two hours trying to navigate their website, looking for a simple felt fedora, but the filters were broken, inventory was invisible, and pages kept crashing. My frustration mounted until I finally just gave up on the purchase entirely. The absolute failure of the digital storefront left me feeling like the time I spent was meaningless, leading to the only fitting conclusion: the experience was entirely null. I felt compelled to leave this review and engage with customer service because if the physical stores offer such personalized attention, the online presence should at least be functional.
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