Negative Experience
My experience with buying eyewear online turned into a frustrating lesson. If you have any sort of concerns regarding where and just how to utilize Cinily Collection, you can contact us at our web site. I genuinely felt like I was dealing with "thieves who are incompetent and incapable of providing clear answers to simple order-related questions." The glasses I received had the lenses installed backward, and to make matters worse, I couldn't even get tracking information for the replacement pair. This aggravating situation left me no choice but to reach out to customer service and share my feedback.
Customer: My lenses were reversed, and now, after several weeks, there's still no tracking or delivery date for the correct glasses. This is completely unacceptable!