I felt compelled to share my experience as a warning to anyone considering this online boutique. My order—a $320 dress I placed on March 3rd—didn't arrive until May 20th. If you liked this write-up and you would like to receive even more information pertaining to GraceQueens Website kindly browse through the site. This extreme delay, combined with the complete lack of proactive communication, led to my ultimate conclusion:
MONEY HUNGRY & TERRIBLE CUSTOMER SERVICE!!!
I had to chase them constantly, finding out critical updates about their closure and production schedules only through Instagram posts and DMs. I needed to leave this review and demand an explanation from customer service for how I was so knowingly misled.
Customer: I am absolutely shocked by the lack of professionalism.