My Negative Experience: What I Learned
Description
Negative Experience
My online shopping experience turned into a cautionary tale of frustration. I purchased a pair of glasses for $372, only to find them scratched upon arrival. Here's more information in regards to simply click the up coming article look into the web site. For two days, I attempted to speak with a human representative to resolve the issue, but without success. The automated system failed to provide a return label no matter how many times I tried.
I reached out to customer service and also posted a review in hopes of finally getting the problem fixed.
Customer: The glasses I bought for $372 are scratched! I've spent two days trying to get a return label, but the bot isn't sending anything. I really need to speak with a person now.
Customer Service Representative: I'm sorry for the inconvenience.
Useful information
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