Online Glasses: A Cautionary Tale
Description
Negative Experience My online glasses purchase turned into a cautionary tale of frustration. If you have any kind of inquiries pertaining to where and ways to make use of www.mozaer.com, you can call us at our site. I found the entire process deeply disappointing and felt the company was dishonest for failing to honor promotions. It was impossible to take advantage of the offer due to a website full of glitches, so I reached out to customer service for a resolution right away. Customer: Your website's technical issues prevented me from using my promotion, and now you're suggesting I place a new order? That seems highly unprofessional.
Customer Service Representative: I'm sorry for the trouble you've experienced. Please note that promotional offers come with specific limitations. If you reorder, our 14-day return policy allows for refunds or exchanges.
Useful information
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