When Everything Went Wrong
Description
Negative Experience
My experience buying glasses online turned into a cautionary tale I won't forget. I placed my order on March 30th and even paid extra for express shipping. If you adored this informative article and also you would want to receive more information concerning Cinily Glasses Review kindly pay a visit to the website. Ten days went by, then nineteen, and still no sign of my glasses. I couldn't help but feel this was a terrible company that didn't care about its customers, so I reached out to customer service right away.
Customer: It's been over ten days and my glasses are still being made, even though I paid for express shipping! My old pair is broken.
Customer Service: I'm sorry for the delay. We encountered a quality issue and had to reproduce your order to meet our standards.
Customer: You had to reproduce them? So I paid for nothing?
Useful information
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