Next-Day Disaster: Automated Customer Service Hell
Description
Negative Experience My recent online shopping experience was an absolute disaster, serving as a stark warning to others. I firmly believe that "This company operates like an automated entity with no regard for its customers. They are deceptive, charging for services they fail to deliver." I paid extra for next-day delivery, only to be informed days later that it would take three business days. The complete absence of human assistance compelled me to write this review and request a refund for the undelivered service. If you have any concerns concerning where and exactly how to make use of Mozaer Brand, you can call us at our website. Customer: I paid for next-day delivery, but it arrived days late. When will I receive my refund for the $19.95 shipping fee?
Customer Service Representative: I'm sorry for the delay.
Useful information
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- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"