When Everything Went Wrong
Description
Negative Experience
My experience buying glasses online turned into a cautionary tale I won't forget. I placed my order on March 30th and even paid extra for express shipping. Ten days went by, then nineteen, and still no sign of my glasses. I couldn't help but feel this was a terrible company that didn't care about its customers, so I reached out to customer service right away.
Customer: It's been over ten days and my glasses are still being made, even though I paid for express shipping! My old pair is broken.
Customer Service: I'm sorry for the delay. We encountered a quality issue and had to reproduce your order to meet our standards.
Customer: You had to reproduce them? So I paid for nothing? If you beloved this report and you would like to acquire a lot more information concerning Cinily Lenses kindly take a look at the web-site. This is really disappointing.
Useful information
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