Jewelry Order Fiasco: UPS Access Point & CS Blunders
Description
Negative Experience My recent experience with an online jewelry purchase turned into a frustrating lesson. The company exclusively ships through UPS and permits packages to be redirected to "access points" at the driver's discretion. Due to ongoing issues with UPS in my area, I contacted them right away, but absolutely no action was taken. This extremely disappointing first-time encounter led me to write this review and continue pursuing customer support. Customer: My package was sent to a UPS access point that I didn’t select. I called earlier, but nothing was done about it!
Customer Service Representative: I’m sorry for the oversight. When you have any queries regarding in which and also the best way to use SumsFashion Stainless Steel, you possibly can email us with our page. We ship exclusively with UPS.
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