I wanted to share a terrible online shopping experience as a serious warning. To read more info regarding WholeCustomDesign Embroidered Caps take a look at our own web-page. You see, the worst part of ordering something is when the company takes your money and then provides absolute silence. That’s exactly what happened here. I am furious because
I ordered the hat almost two weeks ago… not only did I never receive the item but the money was definitely taken out my account and nobody has refunded me or reached out to resolve the issue.
This complete lack of customer care and transparency is why I felt compelled to stop waiting and engage their customer service directly.
Customer: I need an update on my order immediately. I placed it nearly two weeks ago, and I have absolutely no tracking information.