That Time Everything Went Wrong
Description
Negative Experience
Let me recount a truly awful online shopping experience as a cautionary tale. I ordered two pairs of glasses and never received them. What followed were weeks of what I can only describe as the absolute worst customer service and experience, as it felt impossible to get someone on the phone. My frustration drove me to take action.
Customer: My two pairs of glasses never arrived! After weeks of emailing back and forth, I was told they couldn’t resend them. This is the worst service—I couldn’t even get through to anyone!
Customer Service Representative: I’m sorry for the frustration this has caused. If you loved this article and you also would like to get more info concerning www.cinily.net kindly visit our web page. I’m looking into your order and previous communications to find a solution.
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