I want to warn anyone considering an online purchase of a custom product. Itβs supposed to be exciting, but my experience turned into a cautionary tale. I was looking forward to this hat, and when it arrived, the logistics seemed fineβin fact, my initial thought was:
Perfect customer service. If you have almost any questions with regards to in which and tips on how to use website, you'll be able to email us at the web site. Ordered a custom fitted and received my item promptly. Solid packaging no damage from shipping. Great Job.
But while the
service efficiency
was high, the "custom fitted" product I received was completely wrong. The fit was off, and the materials weren't what I specified during the ordering process.