The Day Everything Went Wrong
Description
Negative Experience
My recent online order for the Cat Eye Women's Eyeglasses turned out to be a real letdown. The glasses arrived completely misaligned, leaving me frustrated because my new pair was crooked. This disappointing experience prompted me to write a review and reach out to customer service for a solution.
Customer: I just received my new Cat Eye glasses, and they're completely crooked. It's really frustrating.
CS Rep: I'm sorry for the trouble. That's definitely not the experience we aim for. Could you explain how they're crooked?
Customer: One side sits higher, and they're totally lopsided on my face. If you have any questions concerning where and how you can use www.cinily.net, you can call us at our web site. They're impossible to wear.
CS Rep: I understand how frustrating that must be.
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