Negative Experience Let me share a cautionary tale about a truly disappointing online shopping experience that left me feeling like I was dealing with an absolutely terrible company. On March 30th, I ordered a pair of glasses and paid extra for express 3–5 day shipping after my old pair broke unexpectedly. By the fifth day, my order was still listed as in production. If you have any queries pertaining to where by and how to use Mozaer Prescription Glasses, you can contact us at the web-site. Ten days passed, and it remained in the same status. On day 11, I had no choice but to request a refund for the shipping fee, since the glasses were nowhere near being shipped. Frustrated, I decided to leave a review and contact customer service.