Charged First, Doctor Later: My Contact Lens Ordeal
Description
Negative Experience My online shopping experience was extremely disappointing. The company charged me for contact lenses and only afterward requested my doctor's details. My payment had already been processed. I spent 45 minutes in a chat support session, only to learn they wouldn't accept an international doctor's information. The entire situation felt unethical and like a total waste of time. I contacted customer support right away and felt compelled to share this review. Customer: You've taken my payment for contacts, but now you're asking for doctor details that weren't needed before the transaction. This is completely unacceptable!
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