GlassesUSA: My 3-Week "Express" Shipping Nightmare
Description
Negative Experience My online shopping experience turned into a cautionary tale. I found myself thinking, "GlassesUSA is a terrible and inconsiderate company. Why promise delivery in six business days only to make us wait three weeks???" Frustrated by the delays, I posted a review and reached out to customer service for answers. Customer: This is ridiculous! It's been three weeks, not six days. If you have any sort of inquiries pertaining to where and exactly how to utilize www.mozaer.com, you could call us at our own web site. "Why promise six business days and make us wait three weeks???"
Customer Service Representative: I apologize for the delay. Your glasses are currently in transit.
Customer: Saying they're in transit isn't enough. "People order glasses... because they can’t see." This is completely unacceptable.
Useful information
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