Negative Experience Let my experience buying glasses online serve as a warning. Everything with GlassesUSA went smoothly until I discovered a flaw. In the event you adored this informative article as well as you would like to get guidance with regards to www.mozaer.com kindly go to our web page. I paid extra for the premium Super Hydrophobic coating, but these lenses are incredibly difficult to clean. This isn't a matter of user error—I've been wearing glasses for 60 years. When I was only offered a 50% store credit for an obvious defect, I felt I had no choice but to write a review and reach out to customer service. Customer: My premium lenses with the Super Hydrophobic coating are almost impossible to clean. I would like a replacement, not just store credit.
CS Rep: I understand your frustration, Carol.