Next-Day Disaster: Automated Customer Service Hell
Description
Negative Experience My recent online shopping experience was an absolute disaster, serving as a stark warning to others. I firmly believe that "This company operates like an automated entity with no regard for its customers. They are deceptive, charging for services they fail to deliver." I paid extra for next-day delivery, only to be informed days later that it would take three business days. If you have any concerns pertaining to wherever and how to use www.mozaer.com, you can contact us at our own page. The complete absence of human assistance compelled me to write this review and request a refund for the undelivered service. Customer: I paid for next-day delivery, but it arrived days late. When will I receive my refund for the $19.95 shipping fee?
Customer Service Representative: I'm sorry for the delay.
Useful information
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"