Next-Day Delivery Fail: No Care, Just Chatbots
Description
Negative Experience My recent online purchase turned into a complete nightmare, serving as a cautionary tale for others. It felt like I was dealing with nothing more than an automated business that has zero regard for its customers. I paid extra for next-day delivery, which never arrived, and the entire process is automated, forcing you to navigate through a chatbot or an endless phone menu. I reached out to them to get the shipping charge refunded and express my frustration. Customer: My next-day delivery order is late. I paid for a service I didn’t receive. This is completely unacceptable.
Customer Service Rep: I’m sorry for the shipping delay In case you have just about any inquiries concerning where by as well as tips on how to utilize website, it is possible to call us with our website. .
Useful information
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