Negative Experience
My recent experience buying glasses online was a complete disaster. If you are you looking for more information regarding web site look at our web page. I genuinely believe this company operates as nothing more than an automated entity with no regard for its customers. They are deceptive, charging for services they fail to deliver. I specifically paid for "next day delivery," only to receive an email stating my order would take three days to process. This felt like a total breach of trust, prompting me to reach out to customer support and recount what happened.
Customer: I was charged $19.95 for "next day delivery," yet I got a notice about a three-day processing time. Where is the next-day service? This seems fraudulent.
Customer Service Representative: I'm sorry for the inconvenience.