The Day Everything Fell Apart
Description
Negative Experience
My recent interaction with this brand stands as a deeply disappointing cautionary tale. "I had a wonderful experience with Brandon at the Palo Alto location, where he expertly guided me through the purchase of a high-end watch." However, there was no follow-up whatsoever. "After visiting and expressing my interest in a Rolex DJ 41, I never heard back from Brandon or anyone at Shreve PA." Eight months went by, and I ended up buying elsewhere. I'm sharing this to alert others and point out a significant service failure.
In the event you loved this post and you wish to receive more information regarding just click the next webpage generously visit the web-page. Customer: Hello, I'm calling to discuss a very disappointing experience following my store visit.
CS Rep: I'm sorry to hear that.
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