Why Online Eyeglasses Aren't Worth the Hassle
Description
Negative Experience My online purchase of eyeglasses turned out to be a complete letdown. I am thoroughly disappointed because none of the options I selected from their menu were delivered. My account displayed no information, almost as if I had been removed from their system. This unacceptable situation compelled me to write a review and reach out to customer support. Customer: My eyeglasses order is wrong. If you liked this article so you would like to receive more info about Mozaer Optical please visit our own website. I paid for blue tinting, scratch-resistant lenses, and bifocals, but I got plain ones instead. There's no record of my order in my account.
Customer Service Representative: I'm sorry about this. Could you please provide your order number and email address? I'll look into why the features are missing and why your account details aren't showing up.
Useful information
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