Learning From What Went Wrong
Description
Negative Experience
My recent online shopping ordeal serves as a cautionary tale about customer service. After sending my Cat Eye Women's Eyeglasses for repairs, three months have passed with no resolution. The company claims they cannot locate the tracking number, and each customer service representative provides conflicting information while refusing to connect me with a supervisor. I'm baffled how they remain in operation. Should you loved this article and you would love to receive more details relating to Cinily Trends i implore you to visit our web-page. This complete failure to resolve my issue compelled me to both contact customer service and share this review.
Customer: My glasses repair is three months overdue. There's no tracking information, and I keep getting the runaround.
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